Wati
WhatsApp Business API platform with AI chatbots, broadcasts and a shared inbox
What it is
Wati is a customer engagement platform built on the official WhatsApp Business API. It brings WhatsApp, Instagram and Messenger into one team inbox, with AI chatbots and agents that answer customers and capture leads around the clock.
Who it's for
Online stores and service businesses selling and supporting customers over WhatsApp. It says 16,000+ businesses in 190+ countries use it.
Key features
- WhatsApp broadcasts with open and read rates
- No-code AI chatbots and AI agents
- Shared team inbox for WhatsApp, Instagram and Messenger
- Click-to-WhatsApp ads and Instagram DM automation
- Shopify, CRM and API integrations
Things to know
A 7-day free trial with no setup fees, then a monthly plan. WhatsApp's own message charges come on top.
- Pricing model
- Free trial
